Privacy Policy
At www.efdamanagement.com.au, we are committed to complying with Australian privacy laws and protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the *Privacy Act 1988 (Cth)* and the *Australian Privacy Principles (APPs)*.
1. Collection of Personal Information
We may collect personal information that is reasonably necessary for us to provide our services or manage our business, including:
- *Personal details*: such as your name, email address, mailing address, and phone number.
- *Financial information*: such as billing details when you make purchases or use paid services.
- *Device and usage information*: such as your IP address, browser type, and how you interact with our website.
We collect this information directly from you (e.g., when you sign up for our services) or automatically through our website’s cookies and other tracking technologies.
​
Sensitive Information
We do not collect sensitive information (such as health or political beliefs) unless it is necessary and you have explicitly consented.
2. How We Use Personal Information
We use your personal information for purposes including:
- Providing our services to you
- Communicating with you (e.g., responding to inquiries, sending newsletters if you’ve opted in)
- Improving and personalising our website and services
- Processing transactions
- Complying with legal obligations
- Preventing fraud and security risks
3. Disclosure of Personal Information
We do not sell your personal information to third parties. However, we may disclose your personal information in the following circumstances:
- *Service providers*: To third-party service providers who help us operate our website and services (e.g., payment processors, cloud storage providers).
- *Legal obligations*: If required by law or to comply with legal processes.
- *Business transfers*: In the event of a merger, acquisition, or asset sale.
These third parties are bound by confidentiality obligations and are only permitted to use your personal information for the purposes of providing services to us.
4. Cross-Border Disclosure
Your personal information may be disclosed to recipients located outside Australia, including service providers that are based overseas. In such cases, we will take reasonable steps to ensure that your personal information is protected in accordance with the *Australian Privacy Principles*.
5. Data Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorized access, and disclosure. This includes implementing physical, technical, and administrative security measures. However, no method of transmission over the internet is completely secure, and we cannot guarantee the absolute security of your data.
6. Accessing and Correcting Your Personal Information
You have the right to request access to the personal information we hold about you. You may also request that we correct any inaccuracies or incomplete information.
To make a request, please contact us at [Your Contact Information]. We will respond to your request within a reasonable timeframe and in accordance with the Privacy Act.
7. Use of Cookies and Tracking Technologies
We use cookies and other tracking technologies to improve your experience on our website. Cookies help us to collect non-personal information about how you use our website, which allows us to analyze trends, administer the site, and tailor content to your preferences.
You can control the use of cookies through your browser settings, but disabling cookies may affect the functionality of our website.
8. Direct Marketing
We may use your personal information to send you promotional materials that we think may interest you. You can opt out of receiving marketing communications at any time by following the unsubscribe instructions included in our emails or by contacting us directly.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.
10. Complaints
If you believe that we have breached your privacy rights or the Australian Privacy Principles, you may submit a complaint to us. We will investigate your complaint and respond to you within a reasonable timeframe.
If you are not satisfied with our response, you may lodge a complaint with the *Office of the Australian Information Commissioner (OAIC)*.
11. Contact Information
For any questions or concerns regarding these Terms and Conditions, please contact us at:
EFDA Management
1/15 Jaques Avenue, 2026, NSW, Sydney.
Email: admin@efdamanagement.com.au